Privacy Policy

Last updated: July 2026

Leads BPO ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you use our website at leads-bpo.vercel.app and related services.

By using our website you agree to the practices described in this policy. If you do not agree, please do not use our website.

1. Information We Collect

Information you provide directly

When you submit a consultation request or job application through our website, we collect:

• Full name
• Email address
• Phone number
• Company name (optional)
• Service interest or job position
• Message or additional information you provide
• Resume URL (for job applications, optional)

Information collected automatically

When you visit our website, standard web server logs may record your IP address, browser type, pages visited, and time of access. We do not use cookies for tracking or advertising purposes on this website.

2. How We Use Your Information

We use the information you submit to:

• Respond to your consultation or service enquiry
• Process and evaluate job applications
• Contact you about your request within 24 hours
• Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage

Form submissions are stored securely in our database hosted by Supabase (supabase.com), which is located in data centres that comply with industry-standard security practices. Access to your submissions is restricted to authorised Leads BPO personnel only.

4. Data Retention

We retain consultation requests and job applications for as long as necessary to fulfil the purpose for which they were collected, or as required for legitimate business purposes. You may request deletion of your data by contacting us.

5. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at leadsbpo65@gmail.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

7. Security

We implement reasonable organisational and technical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: leadsbpo65@gmail.com
• Phone: +92 310 8069046
• Address: 58/62, Baig Plaza, Canning Road, Saddar, Rawalpindi, 46000